Can I alter or cancel my order?faq.overview.back_to_top
Have you ordered the wrong item, do you want a different product or do you want to register a different address? In that case, you should contact Customer Careas soon as possible. Have your order number at the ready, as we will need this in order to assist you.
I did not receive an order confirmationfaq.overview.back_to_top
After placing an order, you will receive an order confirmation by e-mail. Your e-mail software may filter it out as spam. We advise you to check the spam filter settings and alter them if necessary. You should definitely check your folder with 'unwanted e-mails' and add us to your list of contacts.